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Our Policies
Pets
We welcome small dogs in designated pet-friendly rooms only. A maximum of two pets per room is allowed, and there is a $50 pet fee per stay. Pets must be kenneled anytime they are left alone in the room, and guests are required to bring their own kennel.
Please note that we have a limited number of pet-friendly rooms, so advance notice is strongly recommended. A $100 cleaning fee may be charged for any excessive messes or damages beyond normal wear and tear.
Smoking
The Arkansas Clean Indoor Act Air (ACIAA) prohibits smoking in all indoor areas, there will be a cleaning fee applied if smoking is detected in the room.
Up to $100 cleaning fee will be charged to card on file for any pet or smoking damage.
Cancellations
We require a non-refundable 25% deposit upon making a reservation. If cancelled the deposit will be retained as credit on file up to one year. If cancelled 48 hours before the scheduled arrival date there will be no additional cancellation fee, if no notice or no show you will be charged for one night's stay.
Please note that all PayPal transactions are non-refundable. When booking online, full payment is required via PayPal. In the event of a cancellation, no refunds will be issued. If you cancel at least 48 hours prior to your arrival date, the balance will be credited to an account under your name for future use.
Damages
Any damages to rooms, cottages or property or violations to our policies will be charged to the credit card on file.
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